Customer service is the main pillar of my business, and serving my clients. I send this questionnaire to my clients a month before their wedding date so I am prepared for their wedding day and know as much as I can about the wedding and what to expect making sure I over-exceed my clients expectations.
“I WAS NEVER SURE IF I WERE ASKING THE RIGHT QUESTIONS AHEAD OF A WEDDING. I RELIED ON EMAILS BACK & FORTH WITH MY COUPLES AND HOPED I HAD EVERYTHING COVERED. NOW I EMAIL THIS QUESTIONNAIRE AND KNOW I HAVE EVERYTHING COVERED!”